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Track Your Order

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Latest Update: 08th-June-2024

Service policy

SERVICE POLICY:

After confirmation an order, you will be sent a confirmation messege, which includes an order number. Please provide this number when inquiring about your order.

How does the delivery process work?

  • Once our system processes your order, your products are inspected thoroughly to ensure they are in a perfect condition.
  • After they pass through the final round of quality check, they are packed and handed over to our trusted delivery partner.
  • Our delivery partners then bring the package to you at the earliest possibility. In case, they are unable to reach your provided address or at a suitable time, they will contact you to resolve the issue.
  • We maintain a ‘closed box delivery’ policy. Which is crucial to ensure the authenticity of the products, privacy of the customers and product adulteration or modification prevention.

How are items packaged?
We package our products in cardboard boxes with your invoice wrapped along with it. Each individual product is carefully packaged while fragile items like bottles are safely secured with bubble wrap.

What are the delivery charges?
Inside Dhaka: 80 BDT
Outside Dhaka: 140 BDT

What is the estimated delivery time?
Inside Dhaka: 1-2 days
Outside Dhaka: 3-5 days

However, the delivery might be delayed based on the political, environmental, transportation or any other unavoidable issues which will be notified by our customer relationship team.

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Our Exclusive Team

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Deniella Rhodes

Chief Executive Officer
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Davidthy Phillips

Account Manager
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Wensleydale

Marketing Expert
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Abubokkor A K

Finance Director
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Deniella Rhodes

Chief Executive Officer
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Davidthy Phillips

Account Manager
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Wensleydale

Marketing Expert
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Abubokkor A K

Finance Director

Brands

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What our clients say

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All the Lorem Ipsum generatolrs on the In our ternet repeat predefined chunks as necessary ki hol making true generator on the Internet a our combned with a of model sentence

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All the Lorem Ipsum generatolrs on the In our ternet repeat predefined chunks as necessary ki hol making true generator on the Internet a our combned with a of model sentence

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All the Lorem Ipsum generatolrs on the In our ternet repeat predefined chunks as necessary ki hol making true generator on the Internet a our combned with a of model sentence

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All the Lorem Ipsum generatolrs on the In our ternet repeat predefined chunks as necessary ki hol making true generator on the Internet a our combned with a of model sentence

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All the Lorem Ipsum generatolrs on the In our ternet repeat predefined chunks as necessary ki hol making true generator on the Internet a our combned with a of model sentence

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